Privacy Policy

Privacy Policy – Onwheelz LLC

Onwheelz LLC (“Onwheelz,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and SMS communications.

Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Business and shipping-related details
  • Communication preferences

We only collect information that is necessary to provide our services and communicate with you effectively.

How We Use Your Information

Your information may be used to:

  • Provide freight brokerage and logistics services
  • Respond to inquiries and customer support requests
  • Send service-related updates and notifications
  • Communicate important operational or account-related information

We do not use your information for unauthorized marketing purposes.

SMS & Messaging Privacy Policy

Onwheelz LLC respects your privacy and is committed to protecting your mobile information.

  • We do not sell, rent, share, or disclose mobile phone numbers or SMS consent to third parties for marketing or promotional purposes.
  • SMS information is used solely for service-related communications, including updates, notifications, scheduling, and customer support.
  • SMS data may be shared only with our messaging service providers strictly for the purpose of delivering messages, and only in compliance with applicable laws and carrier requirements.

Message and data rates may apply.
Message frequency may vary.
You may opt out at any time by replying STOP.
For assistance, reply HELP.

Data Sharing & Third Parties

We do not share customer data with third parties for marketing purposes.

We may share limited information only with:

  • Trusted service providers who assist in operating our services (e.g., SMS delivery platforms)
  • Legal or regulatory authorities if required by law

All such sharing is limited, secure, and compliant with applicable regulations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt out of SMS communications at any time by replying STOP

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Onwheelz LLC
📞 +1 (734) 346-2428
🌐 https://www.onwheelz.org